Views: 20 Author: RB-Bella Publish Time: 2020-02-04 Origin: Site
As you may know we are still in CNY holiday and it seem to be unfortunately a bit longer one this time. You probably heard from the news already about latest development of the new type virus (SARI) from Wuhan. The whole country is fighting this battle and as an individual business we also take all necessary measurement to reduce our impact to minimal. 2 things I would like to communicate with you:
We do extra on sterilizing. Although it is known that virus couldn’t likely survive in the manufacturing and transportation process, we do understand the public concern from a perception prospective.
We do expect certain level of shipment delay due to the fact that national holiday is officially extended by government in order to reduce opportunity of public infection. expectation management，Therefore, our workers could not back to production line as planned. The fact here is that we are not able to estimate how long it takes us to back to business. However, we promise to ensure visibility to our customer about the situation.
I know this is not quite a solution for you but honestly it is not much we can control in a natural disaster like this. We trust communication and transparency are the best thing we could and will do.
We have the great support from our Government, unmatched wisdom of China Medical Team, and China's powerful medical technology, everthing is under control and will get fine soon.
Wish the world in peace!
Thanks & Regards,
Rainbow Inflatables Sales Dept